At EchoPro Acoustics, a brand operated by Jayswal Interiors Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or interact with our website, echoproacoustics.com, submit an enquiry, request a quotation, contact us, or otherwise communicate with us through the website. This Privacy Policy should be read together with our other website policies, including our Terms & Conditions, Cookie Policy, and Grievance Redressal Policy. By using our website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About EchoPro Acoustics
Jayswal Interiors Pvt. Ltd. is engaged in the manufacture, supply, and distribution of acoustic, sound-control, ceiling, partition, and related building products and solutions.
EchoPro Acoustics primarily focuses on acoustic products and solutions, including PET Polyester Acoustic Panels and other acoustic treatment products. For the purposes of this Privacy Policy, "EchoPro Acoustics," "we," "us," and "our" refer to EchoPro Acoustics and/or Jayswal Interiors Pvt. Ltd., as applicable.
Company Details
Legal Entity: Jayswal Interiors Pvt. Ltd.
Brand: EchoPro Acoustics
Website: https://echoproacoustics.com/
Email: sales@jayswalgroup.com
Phone: +91 90084 00702
Address: Jayswal Interiors Pvt. Ltd. #6, 10th B Cross, Jayswal Center, KHB Main Road, Kaveri Nagar, Kanakanagar, RT Nagar Post, Bangalore - 560032, Karnataka, India.
2. Information We Collect
We may collect personal information when you voluntarily provide it to us or when certain information is automatically collected through your use of our website.
The type of information collected depends on how you interact with our website.
2.1 Information You Provide Directly
You may provide personal information when you:
- Submit an enquiry through our website;
- Request a quotation;
- Contact us through a contact form;
- Request product information;
- Contact us by email or telephone;
- Request a product sample;
- Submit project requirements;
- Request technical information;
- Request assistance regarding our products;
- Communicate with our sales or customer support team;
- Subscribe to communications, where such functionality is available;
- Participate in surveys, promotions, or other activities conducted by us.
The information you provide may include:
- Full name;
- Company or organisation name;
- Email address;
- Mobile or telephone number;
- Business address;
- Project location;
- Product requirements;
- Approximate project size;
- Technical requirements;
- Information contained in your enquiry;
- Photographs, drawings, documents, or other files voluntarily submitted by you;
- Any other information you voluntarily provide.
3. Information Collected Through Enquiry and Contact Forms
When you submit an enquiry through our website, we may collect information such as your name, email address, phone number, company name, project requirements, and any message or information included in your enquiry.
We use this information to:
- Respond to your enquiry;
- Provide product information;
- Prepare quotations;
- Understand your project requirements;
- Recommend suitable products;
- Arrange discussions with our sales team;
- Provide technical information;
- Follow up regarding your enquiry;
- Provide customer support.
We do not use information submitted through enquiry forms for unrelated purposes unless permitted by applicable law or otherwise authorised by you.
4. Project and Technical Information
If you contact us regarding an architectural, commercial, residential, industrial, acoustic, interior, or other project, you may voluntarily provide project-related information.
This may include:
- Project name;
- Project location;
- Project type;
- Approximate project area;
- Drawings;
- Photographs;
- Layouts;
- Specifications;
- Acoustic requirements;
- Product requirements;
- Technical documents;
- Contact details of project representatives.
Such information may be used to understand your requirements and provide appropriate product recommendations, quotations, technical assistance, or other requested services. We will treat such information in accordance with this Privacy Policy and applicable law.
5. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through your browser, device, server logs, cookies, and similar technologies.
This information may include:
- IP address;
- Browser type;
- Browser version;
- Device type;
- Operating system;
- Screen resolution;
- Approximate geographic location;
- Date and time of access;
- Pages visited;
- Time spent on pages;
- Referring website;
- Links or buttons interacted with;
- Website usage information;
- Technical information relating to your device.
This information is generally used to understand website usage, maintain website security, identify technical issues, improve website performance, and improve the overall user experience.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device when you visit certain websites. They allow websites to recognise your browser and remember certain information.
We may use cookies for purposes including:
These cookies may be required for basic website functionality and security.
They may help with:
- Website functionality;
- Security;
- Session management;
- Remembering certain preferences;
- Preventing misuse of the website.
Where implemented, analytics technologies may help us understand:
- How many people visit our website;
- Which pages receive the most visits;
- How visitors navigate the website;
- How visitors interact with website content;
- How the website performs.
6.3 Advertising and Marketing Technologies
Where applicable, we may use advertising or marketing technologies to measure advertising performance and understand how visitors interact with our advertisements.
The specific cookies and technologies used on our website may change over time.
For more information, please refer to ourCookie Policy.
7. How We Use Your Personal Information
We may use personal information collected through our website for purposes including:
- Responding to enquiries;
- Providing product information;
- Preparing quotations;
- Understanding customer requirements;
- Providing technical assistance;
- Communicating with customers;
- Following up on enquiries;
- Providing information about our products and services;
- Managing business relationships;
- Improving our website;
- Improving our products and services;
- Analysing website usage;
- Maintaining website security;
- Detecting and preventing fraudulent or unauthorised activity;
- Maintaining business records;
- Complying with applicable laws and regulations;
- Responding to lawful requests from authorities;
- Sending relevant business or marketing communications where permitted.
We seek to collect and process personal information only for lawful and appropriate purposes.
8. Legal Basis for Processing Personal Information
Depending on the circumstances, we may process personal information:
- With your consent;
- When you voluntarily submit an enquiry or request;
- When necessary to respond to a request made by you;
- For providing products, services, quotations, or technical assistance;
- For legitimate business and operational purposes permitted by applicable law;
- To comply with legal or regulatory obligations;
- To protect our website, business, customers, and other persons;
- To prevent fraud, misuse, security threats, or unlawful activities.
Where applicable law requires consent, we will obtain consent through an appropriate mechanism.
9. Marketing Communications
From time to time, we may communicate with customers and enquiries regarding:
- New products;
- Existing products;
- Product updates;
- Company announcements;
- New services;
- Offers or promotions;
- Technical information;
- Industry-related information;
- Other information that may be relevant to our customers.
Where required by applicable law, we will seek appropriate consent for promotional communications.
You may request that we stop sending promotional communications by contacting us at:
Email:sales@jayswalgroup.com
Please note that opting out of marketing communications does not necessarily stop essential communications relating to an enquiry, quotation, project, customer service request, or other existing business interaction.
10. Sharing of Personal Information
We do not sell your personal information as a commodity.
However, we may share information with third parties where reasonably necessary for legitimate business purposes, providing requested services, operating our website, or complying with applicable law.
These third parties may include:
10.1 Website and Hosting Service Providers
We may use third-party companies to provide:
- Website hosting;
- Server infrastructure;
- Website maintenance;
- Technical support;
- Security services;
- Backup services;
- Website performance services.
10.2 Analytics and Advertising Providers
Where implemented, we may use third-party analytics and advertising platforms to understand website usage and measure advertising performance.
10.3 Communication Service Providers
We may use third-party service providers for:
- Email communication;
- Contact-form processing;
- Customer communication;
- Messaging services;
- Business communication tools.
10.4 Professional Advisors
Where reasonably necessary, information may be shared with professional advisors such as:
- Accountants;
- Auditors;
- Lawyers;
- Consultants;
- IT service providers;
- Other professional service providers.
We may disclose information when required or permitted by applicable law, court order, governmental request, regulatory requirement, or legal process.
11. Online Payments
EchoPro Acoustics does not currently operate an online payment or online checkout facility through this website.
At the time of publication of this Privacy Policy:
- WooCommerce is not being used for online sales;
- No online payment gateway has been integrated into the website;
- Customers are not currently required to enter credit/debit card details, UPI PINs, or banking credentials directly into our website for purchasing products.
If online payment functionality is introduced in the future, this Privacy Policy may be updated to reflect the payment service providers and related data-processing practices.
12. Third-Party Services
Our website may use or integrate with third-party services.
These may include, depending on the services implemented on the website:
- Google Analytics;
- Google Ads;
- Google Search services;
- Website hosting providers;
- Email service providers;
- Security services;
- Social media platforms;
- WhatsApp or messaging services;
- Embedded media;
- Maps;
- Other technology or marketing services.
Third-party services may collect or process information in accordance with their own privacy policies.
We recommend reviewing the privacy policies of third-party services when you interact directly with those services.
EchoPro Acoustics is not responsible for the privacy practices of third-party websites or services that we do not own or control.
13. Google Analytics and Google Ads
We may use Google Analytics, Google Ads, Google Tag Manager, Google conversion tracking, and other Google services to understand how visitors interact with our website, measure the effectiveness of our advertising campaigns, and improve our website and marketing activities.
Depending on the services and tracking configurations implemented on our website, Google and its associated technologies may collect information such as:
- Website visits and page views;
- Interactions with website content;
- Device and browser information;
- Approximate geographic information;
- Referring websites and traffic sources;
- Advertising interactions;
- Information relating to advertisements displayed or interacted with;
- Conversion and enquiry-related information;
- Information collected through cookies and similar technologies.
We may use Google Ads conversion tracking to determine whether visitors who interact with our advertisements subsequently perform relevant actions on our website, such as submitting an enquiry, requesting a quotation, contacting us, or performing another designated conversion action.
We may also use advertising and remarketing-related features, where enabled, to measure advertising performance and potentially show EchoPro Acoustics advertisements to users on Google or across participating third-party properties.
The information collected through these services may be processed by Google in accordance with Google's applicable terms and privacy policies.
We do not intend to use Google Ads or analytics technologies to collect information such as passwords, UPI PINs, banking passwords, or other confidential authentication credentials.
The specific Google services, cookies, tags, and tracking technologies used by our website may change from time to time as our website and digital advertising activities develop.
For more information about cookies and similar technologies used on our website, please refer to ourCookie Policy.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required or permitted by applicable law.
Information may be retained for purposes including:
- Responding to enquiries;
- Maintaining customer and business records;
- Preparing and maintaining quotations;
- Managing business relationships;
- Providing customer support;
- Maintaining accounting and tax records;
- Resolving disputes;
- Protecting against fraud or misuse;
- Complying with legal obligations.
When personal information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise, or securely dispose of it.
15. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access;
- Unauthorised disclosure;
- Misuse;
- Alteration;
- Loss;
- Destruction;
- Unauthorised processing.
Security measures may include:
- Restricted access;
- Password protection;
- Secure website connections;
- Website security monitoring;
- Security updates;
- Access controls;
- Secure hosting infrastructure;
- Use of reputable technology service providers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security of information transmitted over the internet.
16. Your Responsibility
You are responsible for ensuring that information you provide to EchoPro Acoustics is accurate, complete, and up to date.
You should also take reasonable precautions when sharing information online.
You should never provide passwords, OTPs, UPI PINs, banking passwords, or other confidential authentication credentials to anyone claiming to represent EchoPro Acoustics.
EchoPro Acoustics will not ordinarily request your banking password, UPI PIN, or OTP through unsolicited communications.
17. Your Privacy Rights
Subject to applicable law, you may have certain rights relating to your personal information.
These may include the right to:
- Request information regarding personal information being processed;
- Request correction of inaccurate or incomplete information;
- Request deletion of personal information where legally applicable;
- Withdraw consent where processing is based on consent;
- Raise a complaint regarding processing of personal information;
- Request information regarding how your personal information is being processed.
The availability and scope of these rights may depend on applicable law and the circumstances of the processing.
The Digital Personal Data Protection Act, 2023 provides rights to Data Principals in relation to their personal data, subject to the provisions and conditions of applicable law.
18. How to Exercise Your Privacy Rights
If you wish to exercise an applicable privacy right or have a question regarding the handling of your personal information, you may contact us.
Privacy Contact
Jayswal Interiors Pvt. Ltd.
Brand: EchoPro Acoustics
Email:sales@jayswalgroup.com
Phone: +91 90084 00702
Address:
#6, 10th B Cross, Jayswal Center,
KHB Main Road, Kaveri Nagar, Kanakanagar,
RT Nagar Post, Bangalore - 560032,
Karnataka, India.
When processing certain requests, we may need to verify your identity or obtain additional information to ensure that personal information is not disclosed to an unauthorised person.
19. Children's Privacy
Our website and products are primarily intended for businesses, professionals, contractors, architects, interior designers, institutions, organisations, and adult consumers.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us using the details provided in this Privacy Policy.
20. Business Transactions
If Jayswal Interiors Pvt. Ltd. or the EchoPro Acoustics business undergoes a merger, acquisition, restructuring, sale of assets, business transfer, or similar corporate transaction, personal information may be transferred as part of the relevant business records or assets, subject to applicable law. We will take reasonable measures to ensure that personal information remains appropriately protected during such transactions.
21. Links to Other Websites
Our website may contain links to third-party websites.
These may include websites belonging to:
- Manufacturers;
- Suppliers;
- Business partners;
- Social media platforms;
- Service providers;
- Industry organisations;
- Other external websites.
These websites operate independently and may have their own privacy policies.
We recommend reviewing the privacy policy of any external website before submitting personal information.
EchoPro Acoustics and Jayswal Interiors Pvt. Ltd. are not responsible for the privacy practices, security, or content of third-party websites that we do not own or control.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made because of:
- Changes in our business;
- Changes to our website;
- Introduction of new services;
- Changes in technology;
- Changes in data-processing practices;
- Changes in applicable laws or regulations;
- Introduction of online sales or payment functionality;
- Changes to third-party services used by our website.
When we update this Privacy Policy, we will revise the"Last Updated" date displayed at the beginning of this page.
We recommend checking this page periodically for the latest information.
23. Grievance Redressal
If you have a question, concern, or complaint regarding the collection, use, storage, or processing of your personal information, you may contact us directly.
Grievance Contact
Jayswal Interiors Pvt. Ltd.
Brand: EchoPro Acoustics
Email:sales@jayswalgroup.com
Phone: +91 90084 00702
Address:
#6, 10th B Cross, Jayswal Center,
KHB Main Road, Kaveri Nagar, Kanakanagar,
RT Nagar Post, Bangalore - 560032,
Karnataka, India.
We will review privacy-related concerns and take appropriate action in accordance with applicable law.
24. Contact Us
If you have any questions regarding this Privacy Policy or the way EchoPro Acoustics handles personal information, please contact us.
Jayswal Interiors Pvt. Ltd.
Brand: EchoPro Acoustics
Email:sales@jayswalgroup.com
Phone: +91 90084 00702
Address:
#6, 10th B Cross, Jayswal Center,
KHB Main Road, Kaveri Nagar, Kanakanagar,
RT Nagar Post, Bangalore - 560032,
Karnataka, India.
Website:https://echoproacoustics.com/
25. Acknowledgement
By accessing and using the EchoPro Acoustics website, submitting an enquiry, requesting a quotation, or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for a particular processing activity, we will obtain consent through an appropriate mechanism.
Last Updated: August 11, 2026