Terms & Conditions

Last Updated: August 11, 2026

Welcome to EchoPro Acoustics, a brand operated by Jayswal Interiors Pvt. Ltd.

These Terms & Conditions govern your access to and use of the EchoPro Acoustics website, https://echoproacoustics.com/, including the information, products, services, content, enquiry facilities, quotation requests, and other features made available through the website.

By accessing, browsing, or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please do not use the website.

1. About EchoPro Acoustics

EchoPro Acoustics is a brand operated by:

Jayswal Interiors Pvt. Ltd.

Registered / Business Details

Brand: EchoPro Acoustics

Legal Entity: Jayswal Interiors Pvt. Ltd.

Website: https://echoproacoustics.com/

Email: sales@jayswalgroup.com

Phone: +91 90084 00702

Address:

Jayswal Interiors Pvt. Ltd.
#6, 10th B Cross, Jayswal Center,
KHB Main Road, Kaveri Nagar, Kanakanagar,
RT Nagar Post, Bangalore - 560032,
Karnataka, India.

Throughout these Terms & Conditions, "EchoPro Acoustics," "we," "us," "our," or "the Company" refers to EchoPro Acoustics and/or Jayswal Interiors Pvt. Ltd., as applicable.

2. Acceptance of These Terms

By accessing or using our website, you acknowledge that:

You have read these Terms & Conditions;
You understand these Terms & Conditions;
You agree to comply with them;
You agree to comply with applicable laws and regulations;
You accept responsibility for your use of the website.

If you are using the website on behalf of a company, organisation, business, or other entity, you represent that you have the authority to accept these Terms & Conditions on behalf of that entity.

3. Website Use

You may use this website for lawful purposes, including:

Learning about our products;
Understanding our services;
Making product enquiries;
Requesting quotations;
Contacting our sales team;
Requesting technical information;
Exploring project applications;
Obtaining information about EchoPro Acoustics products and solutions.

You agree not to use the website for any unlawful, fraudulent, abusive, malicious, or unauthorised purpose.

4. Prohibited Activities

You must not use the website to:

Violate any applicable law or regulation;
Attempt to gain unauthorised access to the website or its systems;
Introduce viruses, malware, malicious code, or harmful software;
Attempt to interfere with website operations;
Scrape, copy, reproduce, or systematically extract website content without permission;
Use automated systems to access the website in a manner that places unreasonable load on our systems;
Misrepresent your identity;
Submit false or misleading information;
Attempt to obtain information belonging to another person;
Use our website to conduct fraudulent activities;
Attempt to disrupt website security;
Use our website for any purpose that may damage our business, reputation, systems, or users.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

5. Product Information

EchoPro Acoustics provides information about acoustic products and related materials through this website.

Product information may include:

Product descriptions;
Dimensions;
Thickness;
Density;
Colour options;
Acoustic properties;
Technical specifications;
Installation information;
Application information;
Photographs;
Product drawings;
Performance information.

We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.

However, product specifications, availability, colours, dimensions, finishes, manufacturing processes, and other characteristics may change from time to time.

We reserve the right to modify product specifications without prior notice where reasonably necessary.

6. Product Images and Colour Representation

Product photographs, illustrations, renders, colour charts, textures, and other visual representations displayed on the website are provided for general reference.

Actual products may differ slightly from images displayed on your screen due to:

Monitor and screen settings;
Device display characteristics;
Photography conditions;
Lighting;
Printing or digital colour reproduction;
Manufacturing variations;
Natural variations in materials.

Therefore, website images and digital colour representations should not be treated as an exact representation of the physical product.

Where exact colour matching is important, customers should request a physical sample or approved colour reference before placing an order or finalising a project.

7. Technical Specifications

Technical information published on the website is intended to provide general product guidance.

Specifications such as:

Acoustic performance;
NRC values;
Dimensions;
Thickness;
Density;
Fire performance;
Material composition;
Installation requirements;
Environmental characteristics;

may vary depending on the product configuration, installation method, substrate, surrounding environment, testing conditions, and other factors.

Where technical performance is critical to a project, customers should obtain the applicable technical documentation, test reports, certificates, drawings, and installation recommendations from EchoPro Acoustics before finalising their design or specification.

8. Acoustic Performance Disclaimer

Acoustic performance is influenced by multiple factors, including:

Room dimensions;
Room geometry;
Existing construction;
Wall, floor, and ceiling assemblies;
Product quantity;
Product placement;
Installation method;
Air gaps;
Frequency range;
Existing reverberation;
Doors and windows;
HVAC systems;
Furniture and other interior elements;
Other sound paths.

Accordingly, the performance of an acoustic product installed in a particular space may differ from laboratory or published test results.

Product-level acoustic ratings should not automatically be interpreted as a guarantee of a specific room-level acoustic outcome.

Where required, acoustic design, calculation, testing, or consultation by a qualified acoustic professional should be undertaken.

9. Product Availability

Product availability displayed or communicated through the website may change without notice.

Submitting an enquiry does not constitute confirmation that a product is available for immediate supply.

Availability may depend on:

Current stock;
Production schedules;
Raw material availability;
Manufacturing capacity;
Colour or specification requirements;
Quantity required;
Delivery location;
Project requirements.

Availability will be confirmed by our sales team where applicable.

10. Enquiries and Quotations

The website may allow users to submit product enquiries or request quotations.

Submitting an enquiry does not automatically constitute:

An order;
A purchase contract;
Acceptance of an offer;
Confirmation of product availability;
Confirmation of pricing;
Confirmation of delivery time.

Quotations issued by EchoPro Acoustics or Jayswal Interiors Pvt. Ltd. may be subject to specific terms, validity periods, product availability, taxes, transportation costs, installation requirements, and other conditions stated in the relevant quotation.

A quotation shall become binding only when accepted and confirmed in accordance with the terms specified by the Company.

11. Pricing

Product prices, where displayed on the website, are provided for general information unless expressly stated otherwise.

Prices may change due to:

Raw material costs;
Manufacturing costs;
Transportation costs;
Taxes;
Government regulations;
Product specifications;
Market conditions;
Quantity requirements;
Other commercial factors.

Unless expressly stated otherwise, prices should not be interpreted as including transportation, installation, unloading, taxes, or other incidental charges.

The final commercial terms applicable to a specific order or project will be communicated through the applicable quotation, invoice, purchase order, or other commercial document.

12. Taxes and Government Charges

Applicable taxes, duties, levies, cess, transportation charges, or other government-imposed charges may apply to products or services.

The applicable taxes and charges will be determined in accordance with the law and the commercial terms applicable to the relevant transaction.

13. Customised and Project-Specific Products

Certain products may be manufactured, supplied, cut, finished, coloured, printed, configured, or otherwise prepared according to specific customer or project requirements.

Such products may include:

Custom dimensions;
Custom colours;
Custom patterns;
Printed designs;
Project-specific quantities;
Special finishes;
Special configurations.

Customised or project-specific products may be subject to different terms regarding cancellation, return, replacement, refund, and delivery.

The applicable conditions will be communicated to the customer before the relevant order is confirmed.

14. Installation

Unless specifically agreed otherwise in writing, the sale or supply of a product does not automatically include installation.

Installation requirements may vary depending on:

Product type;
Substrate;
Site conditions;
Installation method;
Project design;
Environmental conditions;
Required finish.

Customers are responsible for ensuring that products are installed in accordance with applicable manufacturer recommendations, approved drawings, project specifications, and appropriate installation practices.

Where installation is provided by EchoPro Acoustics or its authorised representatives, separate terms may apply.

15. Storage and Handling

Customers are responsible for ensuring that products are properly stored and handled after delivery.

Improper storage or handling may result in:

Physical damage;
Moisture damage;
Warping;
Staining;
Surface damage;
Dimensional changes;
Other deterioration.

Products should be stored and handled in accordance with applicable product-specific recommendations.

Damage caused by improper storage, handling, transportation after delivery, modification, or installation may not be covered under applicable warranty or replacement terms.

16. Intellectual Property

All intellectual property appearing on this website, unless otherwise stated, belongs to or is lawfully used by EchoPro Acoustics, Jayswal Interiors Pvt. Ltd., or the relevant rights holder.

This includes:

Logos;
Brand names;
Product names;
Text;
Product descriptions;
Photographs;
Graphics;
Illustrations;
Videos;
Product drawings;
Website design;
Page layouts;
Icons;
Downloads;
Other original website content.

You may not reproduce, copy, modify, distribute, publish, sell, license, transmit, or commercially exploit our website content without prior written permission.

Unauthorised use of our intellectual property may constitute a violation of applicable intellectual property laws.

17. User-Submitted Content

If you voluntarily submit photographs, drawings, project information, testimonials, reviews, comments, or other content to us, you represent that:

You have the right to provide that content;
The content does not knowingly violate another person's intellectual property rights;
The content does not contain unlawful or malicious material;
The content does not violate applicable law.

By submitting content for publication or business use, you grant us permission to use the content for the purpose for which it was submitted, subject to applicable law and any specific agreement between you and the Company.

We reserve the right to remove content that we reasonably believe violates these Terms & Conditions or applicable law.

18. Third-Party Websites and Links

Our website may contain links to third-party websites or services.

These may include:

Manufacturers;
Suppliers;
Business partners;
Social media platforms;
Technical resources;
External service providers;
Other websites.

These websites are independently operated and may have their own terms and privacy policies.

EchoPro Acoustics does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion and risk.

19. Website Availability

We make reasonable efforts to keep the website available and operational.

However, we do not guarantee that the website will:

Always be available;
Be uninterrupted;
Be error-free;
Be free from viruses or harmful components;
Always contain the latest information;
Be compatible with every device or browser.

The website may occasionally become unavailable due to:

Maintenance;
Technical problems;
Hosting issues;
Software updates;
Cybersecurity incidents;
Network failures;
Power failures;
Third-party service interruptions;
Circumstances beyond our reasonable control.

20. Accuracy of Website Information

We make reasonable efforts to provide accurate information.

However, typographical errors, technical inaccuracies, outdated information, omissions, or other errors may occasionally occur.

We reserve the right to correct, update, modify, or remove website content at any time without prior notice.

Information provided through the website should not be treated as professional engineering, architectural, acoustic, legal, financial, or other specialised advice unless expressly stated otherwise.

21. No Guarantee of Specific Results

EchoPro Acoustics products are designed and manufactured for specified applications and performance characteristics.

However, we do not guarantee that the use of a particular product will achieve a specific result in every project or environment.

For acoustic applications, actual performance depends on the complete construction and installation system and not solely on the individual product.

Customers are responsible for ensuring that the selected products are suitable for their intended application.

Where necessary, professional advice should be obtained before specifying or installing products.

22. Limitation of Liability

To the maximum extent permitted by applicable law, EchoPro Acoustics and Jayswal Interiors Pvt. Ltd. shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of or inability to use the website.

This may include losses relating to:

Business interruption;
Loss of profits;
Loss of anticipated savings;
Loss of business opportunities;
Loss of data;
Reliance on website information;
Website interruption;
Third-party websites or services.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless EchoPro Acoustics, Jayswal Interiors Pvt. Ltd., and their directors, employees, representatives, and authorised personnel from claims, losses, liabilities, damages, costs, or expenses arising from:

Your misuse of the website;
Your violation of these Terms & Conditions;
Your violation of applicable law;
Your violation of third-party rights;
Information or content unlawfully submitted by you;
Unauthorised use of our website or intellectual property.

24. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have read our Privacy Policy.

25. Cookies

Our website may use cookies and similar technologies.

Information regarding our use of cookies is provided in our Cookie Policy.

By continuing to use the website where permitted by applicable law and subject to applicable consent mechanisms, you acknowledge the use of cookies and similar technologies as described in our Cookie Policy.

26. Future Online Sales

EchoPro Acoustics may introduce online ordering, payment, shipping, or e-commerce functionality on the website in the future.

If such functionality is introduced, additional terms may apply, including:

Online purchase terms;
Payment terms;
Shipping and delivery conditions;
Cancellation conditions;
Return and refund conditions;
Product warranty conditions.

Such terms may be published as separate policies or incorporated into these Terms & Conditions.

At present, the EchoPro Acoustics website does not provide an online payment or online checkout facility.

27. Quotations, Orders and Separate Commercial Agreements

Where a customer enters into a separate commercial transaction with Jayswal Interiors Pvt. Ltd. or EchoPro Acoustics, the specific quotation, purchase order, invoice, agreement, or other applicable commercial document may contain additional or different terms.

In the event of a conflict between these website Terms & Conditions and a specific written commercial agreement applicable to a transaction, the terms of the specific commercial agreement may prevail to the extent expressly stated.

28. Suspension or Termination of Website Access

We reserve the right to suspend or restrict access to our website where reasonably necessary, including where:

These Terms & Conditions have been violated;
We suspect fraudulent activity;
Website security is threatened;
Unauthorised activity is detected;
Required maintenance is being performed;
Access is required to be restricted by law.

We may take such action without prior notice where reasonably necessary to protect our website, users, business, or systems.

29. Changes to These Terms & Conditions

We may modify these Terms & Conditions from time to time.

Changes may be made due to:

Changes in our business;
Changes to our website;
Introduction of new products or services;
Introduction of online sales;
Changes in technology;
Changes in applicable laws;
Changes in business practices;
Other operational requirements.

The updated Terms & Conditions will be published on this page along with a revised "Last Updated" date.

You should review this page periodically to remain informed about the applicable terms.

30. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to remain in effect.

31. Waiver

Failure by EchoPro Acoustics or Jayswal Interiors Pvt. Ltd. to enforce any provision of these Terms & Conditions shall not constitute a waiver of our right to enforce that provision in the future.

32. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes relating to the use of this website or these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over Bangalore, Karnataka, India.

33. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us using the details below.

EchoPro Acoustics